Information we collect

• Account and contact: name, email, phone, addresses you provide.
• Order details: items purchased, delivery info, returns.
• Payment info: handled by payment providers. We do not store full card numbers.
• Device and usage: IP, browser, pages viewed, actions for analytics and security.
• Preferences: wishlists, recently viewed items, communication choices.

How we use your information

• Process orders, payments, deliveries, and returns.
• Provide support and respond to your requests.
• Improve our site, products, and customer experience.
• Prevent fraud and keep our services secure.
• Send order updates and, if you opt in, marketing messages. You can unsubscribe anytime.

Payments and security

We use reputable payment gateways and apply encryption, access controls, and regular updates.
For Cash on Delivery, couriers collect payment at delivery. For online payments, the provider
processes your card details and shares a confirmation with us.

Cookies and similar technologies

• Essential cookies keep your cart and checkout working.
• Analytics cookies help us understand visits and improve the site.
• Marketing cookies show offers that may match your interests.

You can control cookies in your browser settings. Some features may not work without essential cookies.
See our Terms & Conditions for more details.

Sharing your information

We do not sell your personal information. We share data with:

• Payment processors for online transactions.
• Couriers and logistics partners for delivery and returns.
• Service providers that host our site, send emails, or provide analytics and anti-fraud tools.
• Authorities when required by law.

Data retention

We keep order records as required by law and for returns or warranty support, then delete or
anonymize them. Account data is kept while your account remains active.

Your rights and choices

• Access, correct, or delete your personal data where applicable.
• Opt out of marketing at any time using the unsubscribe link or by contacting us.
• Turn off non-essential cookies in your browser.

Children’s privacy

Our site is for general audiences. We do not knowingly collect personal data from children.
If you believe a child has provided data, please contact us and we will remove it.

Changes to this policy

We may update this policy from time to time. We post the new date at the top when changes go live.

Contact us

Questions about privacy? Email contact@haftabazzar.com or visit our
Contact page. You can also review our
Terms & Conditions and
Refund and Returns Policy.